In most cases, hotels come hand in hand with travel, from holiday cruise to business trips, festivals ,events and so much more. Hotels are a major part of our society because they add to the economic value of a nation and increase tourism-related development.
Choosing a hotel room needs attention to details, or else you will make some costly mistakes that could have been avoided.
Making the right decision on booking a suitable room is very much to our own advantage. It may become a terrible experience if you choose a faulty room and there are no rooms available for upgrade.
Here are the key factors to look out for when booking a room, especially if it’s your first time lodging at a particular hotel.
Location
Where a hotel is located is very important. No one wants to lodge in a hotel that’s in the middle of nowhere. An accessible location is better. It is also nice to consider hotels that are closer to airports or train stations or even situated in the centre of town. Helen was traveling with family including little children and found herself in a dilemma, this particular choice is indeed unlucky for her. The location was way out of town and ended up being a stop over hotel close to the trailer park so you can guess the kind of market they cater to.
Neatness
Take note of the level of hygiene, right from the reception of the hotel. How tidy is the front desk? How neat are the staff? Does the reception smell fresh? All these are what you should consider before you proceed to preview the room. The room should be clean, with no smell, insects, stains, growing molds, or dust as finding any of this would be a red flag. Helen booked a room from a popular hotel chain on booking.com, her card was charged already and getting to the hotel, the smell of the lobby was not inviting and should have been a no except she already paid in full and no chances of a refund.
Staff
Staff that are welcoming, exuding warmth, kind and hospitable have a way of making guests feel at home and even when there are faults in the room, service, or food provided, their manner of customer service may help you overlook certain things. Good customer service is a key factor.
Relevant information
Finding out as much as you can about the hotel online, reading reviews and inspecting in person goes a long way in obtaining full satisfaction and value for your money. Get information on the types of rooms available, room rates, discounts available, room service charges, amenities available, and all you are entitled to. Not all staff at the front desk give you full information on what you have access to, therefore it’s better you make your findings.
Comfort
Go for a place that has a cozy bed for ultimate relaxation and good food! Having a chef that delivers mouth-watering food is a necessity. Delicious food makes your stay enjoyable and will keep you visiting more often. A hotel that has fun facilities like a swimming pool, gym, snooker tables, casino, and massage parlors will definitely be a pleasant place to stay.
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